PlanHarborYour account, your choice
Delete your PlanHarbor account
You can request account deletion here without installing the app. Choose the method that works for you.
Request deletion by email
Email binarydigitaltechnology@gmail.com with the subject “PlanHarbor account deletion”. When possible, send it from the email address registered with PlanHarbor. Tell us you want to delete your account and associated data; no private email contents are needed.
This opens your email app; you must send the message yourself. If it does not open, copy the address into your usual email service. Opening this page or pressing the button does not delete your account.
Or delete from the website or app
- Sign in and open Settings → Your account → Delete my account.
- Review the preview of the spaces and data that will be removed.
- Enter your current password, type DELETE, and choose Permanently delete account only when you are ready.
You can keep your account by closing the confirmation before deletion. A successful deletion cannot be undone; registering again will not restore the old spaces or receiving addresses.
What is deleted
- Your PlanHarbor account and sign-in access.
- Spaces you own alone, including their saved email text, attachment metadata, plans, tasks, settings, receiving records and receiving addresses.
- Your membership and task assignments in spaces you joined.
Turn off automatic forwarding to addresses belonging to deleted spaces.
What happens to shared spaces
Shared spaces you joined keep their emails, plans and details for remaining members. If you own a space with other members, transfer ownership in Members before using self-service account deletion. If you cannot transfer ownership, cannot sign in, or need personal information removed from retained shared content, use the email request above. We will verify the request and explain the available steps without deleting another person’s space without authorization.
Verification and response time
We may ask you to confirm control of your registered email address before acting. Do not send your password, recovery codes or identity documents with the initial request.
We will reply within 7 calendar days. After identity verification, we will complete the request within 30 calendar days or explain a delay and next steps. Where applicable law requires a shorter period, that period applies.
Provider records and backups
Self-service deletion removes live app data. Copies in your original mailbox are outside PlanHarbor’s control. Service-provider records, logs and historical backups are not instantly erased by that action. Our current setup does not have a verified single retention period for all such copies.
For an email deletion request, we review relevant provider records, request deletion where available and tell you about outstanding steps or data retained for a specific legal or security reason. Read the retention section of our Privacy Policy for details.